I went in for an estimate because the website advertises exhaust system repair and the company's rating on Google was higher than most. I had to base my choice on that because I'm not familiar with any shops in town. My rusty flex pipe had nearly completely broken away from the catalytic converter. I dropped off the car to be looked at and walked to the library. On my return to inquire the status, I was told that they had an estimate: at least $600. I replied that I won't have $600 for another four weeks so I asked for a breakdown of why it would be that price. I was given two opaque figures: one for labor and one for parts. I made it clear the soonest I could afford that was a month out. The customer service rep thanked me for coming in and said I was free to go--no charge for the estimate. That end to the conversation left out any possibility of arriving at a more affordable solution with SDA. I thanked him for his time then walked back to my car. I didn't feel comfortable leaving with such a steep number. I hadn't been told which parts I was going to have to pay for and how much each cost. I felt I'd been wrongly considered undeserving of any further attention regarding my situation: a sagging exhaust system emitting a dangerous amount of carbon monoxide. I couldn't possibly wait an entire month to afford such a ding. I went back in with my qualms. I was told the plan was to replace the entire Y pipe, which cost more than a few hundred dollars on its own. If the car minds at SDA were unwilling to think critically to come up with a more effective alternative, i.e. welding on a new, inexpensive flex pipe, then I'd rather have been kindly advised to see a specialist instead. A simple $190 flex pipe replacement at a modest exhaust shop was all it took to make a strong, lasting repair. SDA would've hit me with more than triple that cost.